How Your Net Promoter Score Could Influence Your Business March 03, 2018By Karen AppoldYour net promoter score could be influencing your business. Here’s what it is and how to improve it.
In this issue
Latest RA Treatment Developments: What Health Execs Need to KnowBiologics, early treatment, and lifestyle choices take the spotlight in rheumatoid arthritis advances. How Two Health Systems Use Predictive Analytics to Reduce Readmissions March 04, 2018By Aine CrytsReducing hospital readmissions requires just the right mix of clinical expertise and predictive analytics. Here are two health systems that are hitting their stride. Scammers, Fraudsters Capitalize on Opioid Addiction Treatment March 02, 2018By Mari EdlinA lack of national standards and less than optimal oversight of many inpatient, opioid addiction rehabilitation programs is raising questions about the level of services, personnel, and quality of care many patients are receiving. Seven diseases benefiting from genetic tests March 01, 2018By Karen AppoldGenetic testing is playing a growing role in diagnosing and treating diseases, particularly when it comes to certain cancers and rheumatic conditions. Opinion: Trump’s Insurance Changes Will Undermine Coverage March 07, 2018By Margaret MurraySadly, President Trump has issued an executive order to expand these plans under the guise of consumer choice and lower costs. Four Ways to Spur Innovation at Your Managed Care Organization March 06, 2018By Aine CrytsThis first article in our new leadership series explores how managed care executives can cultivate smart ideas and stay ahead of the competition. HIV Pipeline Prospects Getting HealthierThere is no cure for HIV, but with proper medical treatment, the disease can be controlled. Top 6 Books Health Execs Should Read in 2018 February 20, 2018By Aubrey WestgateHealthcare leaders share their top book recommendations. How many have you read?