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Consumers

Poll: Most important non-medical skills for healthcare providersA new poll has interesting findings related to patient preferences and needs. Read more.
Three ways convenience drives the future of healthcareTechnology is enabling healthcare consumers the freedom to choose. With increasing choices, convenience is at the forefront of the next evolution of healthcare, and companies need to focus on delivering great end-to-end experiences to meet the needs of today’s consumers.
Four reasons payers need to embrace the digital economyConsumer and provider expectations have changed as a result of the digital economy. Here are four reasons why payers need to start migrating their businesses in that direction.
Opinion: Medicare for all: Imminent or pipe dream?As the nation debates the future of our healthcare system, one idea gaining attention is a “Medicare-for-all” single-payer national health insurance plan.
4 things to know about second failed GOP healthcare billHere’s a look at four changes in the second round of healthcare bill revisions that just weren’t enough to muster up enough votes.
Three ways payers can help consumers make wise healthcare decisionsPayers can facilitate action on the part of physicians to appreciate the growing awareness and financial responsibility of their patients and to better use a shared decision-making approach. Here’s three ways how.
Five ways to drive patient satisfactionA West survey has revealing findings about patient satisfaction.
Three things to know about virtual clinicsA survey from telemedicine provider Carena has interesting findings about virtual clinics.
Opinion: Cost transparency improves collections and boosts satisfactionConsider providing cost estimates prior to rendering care to increase collections, patient satisfaction.
Four things to know about the Cleveland Clinic-Oscar Health partnershipOscar Health, a health-insurance startup, will work with the Cleveland Clinic to offer individual health insurance plans to consumers in northeast Ohio.