How to make health price information more accessible to consumers
Based on the report, Schleifer offers these tips for healthcare executives:
• Help people compare prices to help them save money.
“Direct price transparency efforts toward people who face high out-of-pocket costs and toward those whose insurance coverage is unstable,” he says.
• Recognize the range of sources people use to try to find price information, and that websites aren't the most common source.
• Equip medical professionals and their staffs to discuss prices with patients or to refer patients to reliable sources of price information.
• Employers should find ways to build trust with more of their employees.
• States should consider a range of ways to make price information more transparent.
• Support further exploration of variations among states in how people find and use price information.
“Efforts which aim to help the health care system work better by making prices more transparent should be informed by and responsive to the perspectives and needs of the public,” Schleifer says.