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George B. Bennett, CEO, Health Dialog Services Corp.

Publish date: SEP 01, 2008

George B. Bennett
CEO, Health Dialog Services Corporation, Inc.
Boston, Mass.

As cofounder and CEO of Health Dialog, George Bennett has seen the company mature from a $3 million organization in 1999 to more than $300 million this year and an expected $400 million in 2009, only a decade later. He claims that Health Dialog is the fastest growing enterprise in care management in the country.

Bennett has built Health Dialog's success on predictive modeling; sophisticated outreach; "whole person," nurse-based health coaching; and comprehensive "cause-and-effect research." He and his team have placed special emphasis on advanced database architectures and state-of-the-art software systems.

He says he is most proud of his ability to recruit top-notch and talented people and has worked closely with both Jack Wennberg, who has been a maven in highlighting striking variations in health care delivery across the United States, and his son David Wennberg, who serves as chief science and products officer of Heath Dialog.

Leveraging the company's predictive modeling capabilities and expertise in variations in healthcare, Bennett and his colleagues have developed some sophisticated segmentation techniques, which are able to tailor messages to high-need populations. Health Dialog utilizes a "whole person" approach to supporting individuals, which he feels is the future of DM, so that coached Individuals can work more effectively with their physicians in managing their overall health and healthcare needs.

Health Dialog is not the first company founded by Bennett. He was behind Symmetrix, Inc., a management consulting firm; Braxton Associates, a global strategy consulting firm; and consulting firm Bain &Company.

A graduate of West Virginia University, where he received a B.S., degree in industrial engineering, he also earned master's and Ph.D. degrees in industrial administration from Carnegie Mellon University. He serves on the board of directors of DMAA and was named a 2004 Managed Healthcare Executive Leader in Disease Management.

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