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    Four things millennials can teach older managed care colleagues


    3.              The benefit of fun at work 

    While it’s unlikely that many healthcare organizations are going to encourage employees to play ping pong at work, Tye says there are ways to bring more fun into the workplace. Millennials, who tend to expect and thrive in lively work environments, can encourage their baby boomer coworkers to “lighten up, laugh more, and frown less,” he says.

    Malley HigleyMalley Higley

    For inspiration, he says, look to companies such as Clickstop, an Iowa-based online retailer that sells a range of products from ratchet straps to organization supplies, and is frequently recognized for its fun work environment. It’s not surprising that one of Clickstop’s core values is “Make time for fun and family."

    Malley Higley says that millennials can change the culture in managed care organizations simply by setting a more upbeat tone. For example, she points to the impact that she and other millennials have had on the recruiting firm where she works. The positive energy becomes contagious, she says, while adding that millennials are also more competitive in spirit. “This creates a whole new culture, which is still evolving at our company,” she adds.



    4.              The ability to focus on what’s important, then relax.


    Jaciel Keltgen, PhD, is assistant professor at Augustana University in Sioux Falls, South Dakota. Her doctoral dissertation focused on job satisfaction among millennial physicians. To describe how the attitude between millennials and baby boomers might differ, she points to an experience her son Casey, a millennial physician, had during his residency. At one point, a more experienced physician told Casey he needed to shave more often.

    In response Casey said, “I’m here to deliver excellent service. I don’t believe that whether I have facial hair or not is impacting the care I give to patients,” says Keltgen.

    Her son’s point was that he was trying to manage a semblance of work-life balance, and if he could save some time by not shaving, “it’s not that big a deal,” she says.


    Aine Cryts is a writer based in Boston.



    Aine Cryts
    Aine Cryts is a freelancer based in Boston. She is a frequent contributor to Managed Healthcare Executive on topics such as diabetes, ...


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