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    Five ways technology can increase patient compliance


    Remote monitoring devices

    Remote monitoring allows physicians to keep tabs on patients who need to be checked on more frequently than visits allow or are desirable. At Geisinger, case managers get alerts from bluetooth scales used by heart failure patients so they can quickly follow up if patients rapidly gain weight.

    In addition, Geisinger Health Plan (GHP) uses bluetooth blood pressure cuffs and will soon be piloting in-home video monitoring of patients who have GHP in-home visits.

    Geisinger also uses interactive voice response to follow up with patients who have recently been discharged from the hospital or a healthcare facility. Case managers directly contact patients who want to speak with someone or who experience complications.

    Remote monitoring devices such as blood glucose monitors, activity monitors (such as fitbit and UP devices), and scales can report back to providers’ electronic medical record systems in order to track patients. Consequently, they can allow for a more rapid response to potential problems such as an episode of congestive heart failure or blood sugar variation. “As we move forward, there may be more opportunities to incorporate even more sophisticated monitoring tools such as heart monitors,” Oscar says.

    Remote monitoring technology is also a great benefit in locations where dermatologists, rheumatologists, and geriatricians are in short supply, Ambres says. Patients can gain access to these providers at their primary care physician’s office.


    Next: Patient portals



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