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Member engagement

News You Should Know: 3 Takeaways from Top Managed Care Articles MarchWe know you’re pressed for time, so we’re here to help. Listen to this two-minute podcast for critical takeaways from three of our top articles.
Four ways to embrace patient consumerismHere’s how health systems can provide patients with ways to improve their overall financial experience as the frustration around high-deductible health plans continue to encourage patient consumerism.
Health plans explore psychosocial support services to improve outcomesPatients who lack resources likely won’t have improved health outcomes even with interventions. Some plans are exploring how to address the problem.
Three ways health plans, providers can enhance member relationshipsThe success of any value-based care model depends on achieving a strong relationship with members. Here’s three ways how.
Program uses provider, patient incentives to fight opioid epidemicProviders are coming up short when it comes to HEDIS measures related to substance abuse. Here’s how one health plan is changing that.
Top strategy plans, providers can use to motivate member behavior changesAs the healthcare system shifts from a focus on employee-based plans to consumer-based plans, insurers have to find new ways to engage and motivate members.
Five key focus areas for building a consumer-centric healthcare organizationHere’s how to take consumer-centricity more seriously as expectations increase.
How to meet unique health needs of LGBT individualsFinding ways to communicate directly with and provide tailored services to LGBT individuals has been a challenge for managed care organizations, but experts say breaking barriers is imperative.
Five rules for payer success in oncologyPayers must reinvent efforts to reduce cancer cost and increase quality for a value-based care world. Here’s five rules to follow.
Top online resources patients are using to aid in healthcareA poll by Morning Consult on behalf of University of Phoenix, has revealing results about online health resources.