/ Print /

Member engagement

Five rules for payer success in oncologyPayers must reinvent efforts to reduce cancer cost and increase quality for a value-based care world. Here’s five rules to follow.
Top online resources patients are using to aid in healthcareA poll by Morning Consult on behalf of University of Phoenix, has revealing results about online health resources.
Three ways convenience drives the future of healthcareTechnology is enabling healthcare consumers the freedom to choose. With increasing choices, convenience is at the forefront of the next evolution of healthcare, and companies need to focus on delivering great end-to-end experiences to meet the needs of today’s consumers.
When given the chance, will patients choose cheaper prescription drugs?A new UC Berkeley study has surprising findings about reference pricing and patient drug selection.
Report sheds light on regional diabetes prevalence, costA new report by the Blue Cross Blue Shield Association has eye-opening findings about diabetes prevalence, severity and cost.
Three ways payers can help consumers make wise healthcare decisionsPayers can facilitate action on the part of physicians to appreciate the growing awareness and financial responsibility of their patients and to better use a shared decision-making approach. Here’s three ways how.
Five ways to drive patient satisfactionA West survey has revealing findings about patient satisfaction.
Five strategies to improve care for members with advanced diseaseHere are five key strategies to improve care and outcomes for members with advanced illness.
Low CAHPS scores? Try thisLow CAHPS scores are a problem for health plans, but they don’t give much information in terms of how plans can improve. Drill down surveys might be the answer.
Simplify gaps in care and improve member complianceData is key to helping providers increase member compliance, and technology has made this delivery simpler and more effective.