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Business Strategy

Step up your social media: Learn from one health plan’s successStephen Rioseco, of Horizon BCBSNJ, tells Managed Healthcare Executive how his health plan fully capitalizes on the power of social media for customer service.
Paramedics fight to combat ED visits, readmissionsParamedics can do much more than transport patients to the ED or inpatient care. Payers and providers are increasingly using EMS services to reach out to patients in their homes to improve outcomes and reduce costs.
Genetic testing: Two downsides to considerGenetic testing holds great promise, but there are some critical drawbacks to consider.
Top 3 things to know: GOP ACA replacement planRepublicans recently unveiled their ACA replacement plan. Here’s what the experts say you need to know.
Four member experience technologies your health plan should be usingTechnology experts predict that more health plans will take advantage of consumer engagement technologies in 2017.
Clinical team alignment top priority for payersInvestment in resources that support clinicians and patients closer to the point of care may be the cure for what ails managed care executives.
Nine ways Trump could impact healthcare accessWill Trump’s policies hamper or improve healthcare access? Experts weigh in.
How payer mega-merger failures affect healthcare consolidation trendsHere’s how experts say the blocked Aetna-Humana and Anthem-Cigna mergers will affect consolidation among payers and providers.
Express Scripts’ 2016 Drug Trend Report: 7 things to knowReport highlights spending trends in key areas, including specialty medications, oncology, diabetes, and inflammatory conditions.
Health policy changes could affect reimbursement: What to knowHere’s what a Vizient’s hospital leader survey says about the future of the Affordable Care Act (ACA) and other healthcare policies under the new Administration.