Step up your social media: Learn from one health plan’s success February 28, 2017 By Tracey Walker Stephen Rioseco, of Horizon BCBSNJ, tells Managed Healthcare Executive how his health plan fully capitalizes on the power of social media for customer service. Paramedics fight to combat ED visits, readmissions February 27, 2017 By Rachael Zimlich RN Paramedics can do much more than transport patients to the ED or inpatient care. Payers and providers are increasingly using EMS services to reach out to patients in their homes to improve outcomes and reduce costs. Genetic testing: Two downsides to consider February 25, 2017 By Karen Appold Genetic testing holds great promise, but there are some critical drawbacks to consider. Top 3 things to know: GOP ACA replacement plan February 24, 2017 By Tracey Walker Republicans recently unveiled their ACA replacement plan. Here’s what the experts say you need to know. Four member experience technologies your health plan should be using February 23, 2017 By Donna Marbury Technology experts predict that more health plans will take advantage of consumer engagement technologies in 2017. Clinical team alignment top priority for payers February 20, 2017 By Marc O'Connor Investment in resources that support clinicians and patients closer to the point of care may be the cure for what ails managed care executives. Nine ways Trump could impact healthcare access February 18, 2017 By Tracey Walker Will Trump’s policies hamper or improve healthcare access? Experts weigh in. How payer mega-merger failures affect healthcare consolidation trends February 14, 2017 By Aubrey Westgate Here’s how experts say the blocked Aetna-Humana and Anthem-Cigna mergers will affect consolidation among payers and providers. Express Scripts’ 2016 Drug Trend Report: 7 things to know February 13, 2017 By Tracey Walker Report highlights spending trends in key areas, including specialty medications, oncology, diabetes, and inflammatory conditions. Health policy changes could affect reimbursement: What to know February 12, 2017 By Tracey Walker Here’s what a Vizient’s hospital leader survey says about the future of the Affordable Care Act (ACA) and other healthcare policies under the new Administration.