Having technology tools for member engagement is no longer a novelty. Members now expect and prefer digital communications, and it is critical for MCOs to stay on top of technology trends to compete in the market.
More providers, and even some health plans, are getting in on the action with concierge medicine. Here’s how it works and how it could affect your business.
Predictive analytics involves extracting information from data and using it to forecast the future based on existing patterns and associations. For managed care organizations, the potential is limitless.